Been taking cars here for years. They always do a good job. - Ray W.
My car lost the timing belt and water pump on 270 on my way home from vacation last weekend. Local friends recommended I have it towed to Westerville Automotive for repairs. They have used this shop for over a decade. I couldn't be more pleased. While the repairs needed were more than what I was willing to put into my old 2001 Honda Civic, the price quoted was more than fair. They had to do some repair (which I authorized) in order to find out if the engine was okay. It was not. Ken was honest, patient, incredibly helpful and understanding as we dealt with several days of going back and forth as I made decisions on what to do about the car. He worked me into their busy schedule since I was from out of town and it was an emergency situation for me. Again, I couldn't be more pleased with their professionalism and integrity. Not only would I recommend them, I AM! - Customer Review
They did a good job and came in 200 bucks under the estimate. Helped work with us to get financing for the work (a new transmission). We think this is where we will be going from now on. - Chris K.
They have babied my two Saturns through the cars' old-age and retirement. The folks from Westerville Automotive are fair, trustworthy, thorough in their feedback (but not over my head), and really thoughtful. They've even picked me up from my home when I my car was ready a day later. Awesome! - Krista B.
I have taken my cars and trucks here for over 12 years. Just recently my beloved 96 Grand Marquis developed AC problems. Not only did they diagnose and fix the easy problems, when they found out the automatic environment control head was not working and could not be replaced (out of production limited custom feature part) Kevin called Ford, received personalized tech notes from them, then torn down the control head and re-soldered the connections to get them to function! Talk about going the extra mile! - Gerry O.