Laure Hancock
Customer Review
★★★★★
Our family has been taking all of our vehicles to Westerville Automotive on Westerville Road for years. It is such a convenience and comfort to have trustworthy and reliable auto care. We have older, domestic cars so we are there a lot more than we want to be sometimes but it is always good to see Mark and Joel. We are always taken care of in an honest and friendly manner. We think of them as trusted advisors, as health care providers for our cars and as friends. I recently had the experience of having my car break down twice in the same week while I was out of state. Mark fielded 4-8 calls over the course of 3 days and provided me with excellent advice that helped me feel confident as I dealt with both an intermittent alternator issue and a transmission hose failure. I am glad to be home and to know that Westerville Auto will help me even when I'm not in town.
Amy scott
Customer Review
★★★★★
Great group of guys. Very honest and have done work on many of my vehicles. No one else I will trust with my cars. Scott is very upfront with all issues with the cars. I highly recommend Westerville automotive to anyone!

5-Star Google Rating from Michael S.

Kim Maxwell
Customer Review
★★★★★
Will definitely take my car back for any and all repairs/service. They were absolutely amazing. They went above and beyond my expectations. Fast, friendly, and quality service at a very reasonable price. Highly recommend. Thanks, Mark and the entire team at Westerville Automotive who really worked together to get me back on the road

Very Professional, highly recommended, will return in the future

- Michele C. (5-star Google review)

I had two cars with trouble this week. They fixed both on the day I brought each one in - ahead of time and under my budget. I am so grateful for the super service and honesty from Westerville Automotive. Thank you!

- Sunir P. (5-star Google review)

Kathy Rausch
Customer Review
★★★★★
Love Westerville Auto. We've been taking our cars here for about 20 years. Friendly, fast and reliable!
Eileen Jurek
Customer Review
★★★★★
Took my car in to have the air conditioning looked at. They examined the car and found there was too much coolant in it so it was adjusted. The air conditioning works great now. Thanks, Westerville Automotive.
Brian T
Customer Review
★★★★★
Thank you for the fast, honest service today. Professional fair and honest. Can't recommend them enough.
BethAnn Earl
Customer Review
★★★★★
Great service! Friendly, timely, and on point!! You have earned my business, even with the 2-hour drive to get here. I felt understood and that I was not spoken down to, which is so often the case. My questions were answered, the price was fair, and a long-term plan for my older well-used car was designed with my needs in mind.
lilly lakatos
Customer Review
★★★★★
I had to take my car in there quickly twice in about a week and a half span. My breaks were not doing well. They were so accommodating and helpful. Getting my car done fast while doing an amazing job. I am so pleased and so happy my car drives so well. Thank you so much!
Ryan Hallinan
Customer Review
★★★★★
I have taken all of my family vehicles to Mark and Joel at Westerville Auto for over 5 years. The Uptown location is closer to my house, but myself and my family have been treated so well at the Westerville Rd location, so we do not stray! I know enough about cars to be dangerous, but this is why I trust these guys with our vehicles. 1/21/21 I drop off a Civic for an oil change and to likely change the tire pressure monitor which has been on since I purchased the vehicle. If it has to be changed, I was told it could be as much as $180. I give them the go-ahead to proceed and get a call from Joel telling me that the tire pressure was just a few psi too high.....WHAT PLACE DOES THIS!?!?!? They could have easily made an additional $180 off of me that day, but the honesty is what's right.....and that's what keeps me coming back. Thanks, Mark and Joel!
Kevin
Customer Review
★★★★★
Thanks for helping my daughter out before she left to come home from school. Very friendly and a class-act service. We will consider you our go-to mechanic team in Ohio. Thanks!
J Swain
Customer Review
★★★★★
Very friendly, professional staff! Appreciated their time and honesty. Happy to support this local business!
Tony Stidham
Customer Review
★★★★★
Great shop with fast friendly service and just great people at the Westerville Road location. Thanks to the team there!
Tim Sutherland
Customer Review
★★★★★
Thanks guys for your friendly customer service, thorough and straight forward professionalism and above all, your whole team works together to go the extra mile to ensure your customers are kept safe on the road.
Roy Webb
Customer Review
★★★★★
Have you ever wondered if a business stands behind their stated warranty? WESTERVILLE AUTOMOTIVE at south State Street does! Recently ( 6 months) had a power steering pump replaced on my Ford Focus. Yesterday took it back for same problem. They replaced pump without hesitation! Worked it in that day. Got an auto problem - Give Westerville Auto a call!
Scott Osborne
Customer Review
★★★★★
I was really pleased with the service I received at Westerville Automotive. I brought my Hummer H3 in to have it repaired. The guys did a great job finding the problem, fixing it and not gouging me for things more than I needed. I would recommend Westerville Automotive to anyone looking for quality, trusted and valued automotive repair.

I brought my Honda Pilot with about 113K miles in because my air conditioning system wasn't working. Scott took great care of my vehicles. I can't wait to pick it up. - John M (5 star review on Yelp)

Tried this location, and they could fit me in if I dropped off the car.  This was same day service for brakes on both axles.   They really came through when I was on a time crunch.  Very professional and courteous staff.  Dealt with Mark the entire time and was pleased with the overall transaction from start to finish.  This business is highly recommended based on my own personal experience. - Tim F. (5 star review on Yelp)

  • Jasper
  • Aaa
  • Ase Master
  • Napaservcice
  • NAPA AutoCare Center
  • Acdelco
  • Asa
  • AUTOSMARTS
  • BBB
  • Be Car Care Aware
  • BF Goodrich
  • Bridgestone Firestone
  • Cooper Tires
  • Customer Savings
  • Fleet Services
  • Goodyear
  • Michelin
  • Motorcraft Parts
  • State Inspection
  • Synchrony
  • Tires
  • Valvoline
  • Honor Flight

5591 Westerville Rd
| Westerville, OH

(614) 890-0707
EMAIL THE SHOP
MON-FRI | 8:00 AM - 6:00 PM
Weekends | 9:00 AM - 2:00 PM

31 E Main St
| Westerville, OH

(614) 890-6700
EMAIL THE SHOP
MON-FRI | 8:00 AM - 6:00 PM
Weekends | 9:00 AM - 2:00 PM