"Been taking cars here for years. They always do a good job." -Ray W.
"They have babied my two Saturns through the cars' old-age and retirement. The folks from Westerville Automotive are fair, trustworthy, thorough in their feedback, and really thoughtful. They've even picked me up from my home when I my car was ready a day later!" -Krista B.
"I have taken my cars and trucks here for over 12 years. Just recently my beloved 96 Grand Marquis developed AC problems. Not only did they diagnose and fix the easy problems, when they found out the automatic environment control head was not working and could not be replaced (out of production limited custom feature part) Kevin called Ford, received personalized tech notes from them, then torn down the control head and re-soldered the connections to get them to function! Talk about going the extra mile!
I have had nothing but GOOD Service here!" -Garry O.
If I could give this place more stars, I would. My family has been going here for over a decade because they're not just good at what they do, but so honest. Seriously, this place single-handedly reverses the stereotype of mechanics being dishonest. There have been many times where they've been fixing one thing, discovered another little problem, and fixed it for us free of charge. They helped our van run far past the lifespan of most thanks to their attentive care. - Katie G
Needed some work on my car and found a coupon in the mail for Westerville Automotive so I decided to give them a try based upon what I found online about them. Called and made an appointment and asked if I could use the coupon. Later on I had to reschedule the appointment and they were gracious enough to do so without any issue.
Dear Scott, thank you so much for taking care of Big Blue.--- A big thank you to everybody at Westerville Automotive! also, thank you for letting me store Big Blue there in your lot for a short time. You will be seeing Elby soon ( that's L. B. for Little Blue ) ...
Thanks again, Colleen
Harry always does a very thorough job on my vehicle, paying great attention to detail. Rob, Mike, and the entire staff are courteous and professional. It is a pleasure doing business with them.
I have been using Westerville Automotive for the last 2-1/2 years and have never had anything other than exceptional and professional treatment. It is one of the finest shops I have had the experience with in 53 years of owning cars.
To the staff at Westerville Automotive. Thank you so much for the work on my car. It is like a brand new car. It feels great!
Dear Scott, I would like to personally thank you for kindly sponsoring our Starry Night Astronomy Festival. We had over 1,000 people in attendance for this first year. It was phenominal, and we could not have brought this to the district with out your enthusiasm and genrous support. I hope you will consider partnering with us for Starry Night on April 6th, 2014. Thank you again,
Westerville Automotive always does a great job for me. They have beat prices for similar work quoted to me from other shops. They make it worth my time to go there to have my vehicles serviced. Thanks and keep up the good work!
Kevin was great along with the technician at fixing our van within 1 day of dropping off. They fixed the alternator and a/c for us. Would recommend to anyone in Westerville.