I first encountered staff at the old Maple Canyon Gulf station (now defunct) on the NE side. At a time that I was destitute, they got my work clunker up and running with a little labor at around $40 when a neighboring business wanted more than nine hundred of my hard-earned dollars to instead install new parts. I've used this shop for around two decades to follow because I have found them to be consistently forthcoming and honest. Their work may cost a little more than the jiffy-service place, but if Westerville Automotive does it, I am confident that the work is needed and that they will stand behind it. Recommended without hesitation. - Eugene B.

Friendly and knowledgeable staff. I've been taking my vehicles here for 14 years and have always had great experiences. They take the time to explain to me what needs replaced and why. - Candace P.

I have always had incredible experiences at Westerville Automotive. I have used their services for well over 10 years and they have never let me down. It is nice to have an Automotive shop I can go to that I trust. I never second guess their recommendations and I know what they suggest is for my and my car's best interests, not because they want to upsell me. They also speak to me with respect, regardless of if my husband is around, which is unfortunately still rare. They have taken care of all of my vehicles and will continue to do so. I also trust them enough to send my family to them. I know that they will keep my family, including my 3 children, safe as we go about our travels. - Jules C.

Not the least expensive auto repair shop, but they are professional and know what they are doing. - Todd B.

Always friendly and gets things done in a timely manner. Excellent customer service! - Felicia K.

I have always had a great experience every time we have taken one of our cars in for the last 8 years. They are always very honest and do a great job at whatever they work on. My family plans on being lifetime customers so long as we live in Columbus. Having a trustworthy and dependable place to repair your car really is priceless. Thanks! - Patrick M.

Been taking cars here for years. They always do a good job. - Ray W.

My car lost the timing belt and water pump on 270 on my way home from vacation last weekend. Local friends recommended I have it towed to Westerville Automotive for repairs. They have used this shop for over a decade. I couldn't be more pleased. While the repairs needed were more than what I was willing to put into my old 2001 Honda Civic, the price quoted was more than fair. They had to do some repair (which I authorized) in order to find out if the engine was okay. It was not. Ken was honest, patient, incredibly helpful and understanding as we dealt with several days of going back and forth as I made decisions on what to do about the car. He worked me into their busy schedule since I was from out of town and it was an emergency situation for me. Again, I couldn't be more pleased with their professionalism and integrity. Not only would I recommend them, I AM! - Customer Review