We are full service automotive repair facilities that have the right tools and equipment to provide a broad range of repairs, including tune-ups and repairs to engines, brakes, electrical systems, suspensions and heating/air conditioning systems. We have been in business over 20 years. Our Master Technicians have more than 20 years of experience, and our average experience level exceeds 20 years. As NAPA AutoCare centers, we are part of the nation's largest independent automotive service and repair network. Our mission is to provide our customer the highest quality services and products available - the objective being total customer satisfaction and loyalty. Westerville Automotive proudly serves the automotive servcie and repair needs of the Columbus, Worthington, New Albany, Gahanna, and Westerville Ohio areas.
Westerville is a Preferred JASPER Installer. JASPER Preferred Installers attend JASPER Technical Training classes, have toured our facility to see our remanufacturing process, and are large volume installers of our products. A JASPER Preferred Installer utilizes the broad range of informational tools JASPER has available to help you make an informed decision about replacing the engine, transmission, differential, or stern drive in your vehicle or boat.
Our business takes quality and customer service seriously. To that end, we follow a strict Code Of Ethics so customers know up front what to expect. As part of this code, we pledge to:
Perform high quality diagnostic & repair services at a fair price using quality parts.
Employ ASE certified technicians.
Be dedicated to customer satisfaction.
Exercise reasonable care for the customer's property while in our possession.
Obtain prior authorization and provide a price estimate for work performed.
Provide a system for fair settlement of customer complaints should they occur.
Maintain the highest standards of our profession.
Uphold the integrity of all members of the NAPA AutoCare network.
31 East Main Street (Uptown)
5591 Westerville Road
Westerville Automotive with two locations: 31 East Main | 614-890-6700 and 5591 Westerville Road | 614-890-0707 in Westerville Ohio for more than 20 years. Trust your automotive repair, service, or maintenance to Master Technicians who are ASE certified. We are a Preferred Jasper Engines & Transmissions Owner Installer with NAPA Auto Parts backed by exceptional customer services. Call today or make your appointment online.